Operations
Run day-to-day work in Irmaya, including conversations, audience management, broadcasts, and admin access.
Public docs
Run day-to-day work in Irmaya, including conversations, audience management, broadcasts, and admin access.
Conversations and Inbox Basics
This guide explains how to work in the **Conversations** area of Irmaya, where your team reviews customer threads, uses AI assistance, and steps in when human h
Broadcasts Overview
This guide explains how Broadcasts work in Irmaya and how to prepare, send, and review outbound campaigns for selected contact groups.
Team and Admin Roles
This guide explains how teams should think about role ownership and admin-level access in Irmaya.